• Field Agents Management

    EZ SR

    EZSR is a solution to pass instructions to field agents on the go. It assigns tasks automatically to the agents based on the priority and work load of the particular agent. EZSR is an effective tool where one manager can monitor and drive multiple field-agents (limitless). Also instant updates are given to customers/parties about the status of their request.

Welcome to Yatech Servicess. Field Agents Management EZSR Demo and to Use

GET IN TOUCH

Features

  • Instant Updates

    Instant updates on tasks, status and collection.

  • Intelligents

    EZSR aasigns tasks automatically to agents based on the priority and work load of the agent.

  • SMS

    SMS acknowledgements to customers/parties on their requests and status of their requests.

  • Field Agent Device

    The system works from any basic java phones to high end smart phones.

  • Connectivity

    The Field Agent Device communicates with the system via both SMS and 2G/3G data.

  • Quick TAT

    This sysytem ensures quick Turn-Around-Time for customer requests since the task assignment is automatic and happens on the go.

  • Reports

    An elaborate set of reports for monitoring task status and life cycle of a task.

    Also the collection report gives a complete insight into the amount collected against the customer/party call.